Privacy Policy

This privacy policy will explain how EasyGleam.com collect, use and share your personal information we collect from you when you visit and/or make a purchase from our website. Please read this policy carefully to make sure you fully understand our practices in relation to your personal information.

Who are we?

FB40 Limited trading as Easy Gleam is a limited company registered in England and Wales with registration number 12272951. The Easy Gleam online store is fulfilled by Amazon.

Scope of this privacy policy

This privacy policy applies only to the actions of FB40 Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, FB40 Limited is the "data controller". This means that FB40 Limited determines the purposes for which, and the manner in which, your Data is processed.

What Personal information do we collect?

“Personal data” means any information which identifies (or from which we can identify) a natural person. We may collect, use, store and transfer different kinds of personal data about you in the following ways.

Information you provide us

We receive, collect and store any information you enter when registering to use our website, contact us directly (using contact forms on our website, e-mail or otherwise) and placing an order on our website. The information you give us may include your name (“Identity Data”),  your address, e-mail address, phone number (“Contact Data”), payment information you provide to us when you place an order (“Financial Data”), details about payments to and from you and details about other goods you have purchased from us (“Transaction Data”), and your preferences in receiving marketing from us and third parties and communication preference (“Marketing and Communications Data”).

Information we collect about you

When you visit and/or use our website, we may automatically collect the following information: Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Information we collect from other sources

We may receive Personal Information about you from third-party sources, such as i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.

Why and how do we collect, use and store your information?

We collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate our services; We use the order information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). 

  2. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  3. To provide our users with customer support and assistance;

  4. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

  5. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed,  to conduct surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

  6. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  7. To comply with any applicable laws and regulations.

  8. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

  9. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. In terms of being contacted for marketing purposes, EasyGleam.com would request your specific consent for this processing.

If you do not wish for us to process your personal information, receive promotional and marketing emails, or wish to stop receiving them, please just notify us at any time by emailing dataprivacy@easygleam.com.  This email can also be used if you wish to amend or have your personal data deleted.

How we share your personal information

We may pass your personal data on to service providers and others (or otherwise allow them access to it) in the following manner or instance;

 

Third-party service providers contracted to FB40 Limited whose services and solutions complement, facilitate and enhance our own. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of it in line with our procedures. If we wish to pass your sensitive personal data on to a third party, we will only do so once we have obtained your consent, unless we are legally required to do otherwise. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).


Law Enforcement, Legal Requests and Duties: FB40 Ltd may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

 

Social media features. Our Services include certain Social Media features, widgets, and single sign on features, such as the “Facebook Connect,” “Google Sign-in,” “Facebook Like”, or “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect certain Personal Information such as your IP address or which page you are visiting on our Website and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.

 

Connection with a Change in Corporate Control: In addition, should FB40 Ltd or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.

Upon Your Further Direction: FB40 Ltd may also share your Personal Information with third parties for other purposes upon your further direction or with your explicit approval. 

How long will we keep your personal information?

We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. We are required to retain certain information in accordance with the law, such as information needed for tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

How do we use cookies and other tracking tools?

We and our Third Party Service Providers use cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. 

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling FB40 Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

Third party cookies You may notice some cookies that aren't related to EasyGleam. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

For more information about “cookies”, please refer to our cookie policy.

Your rights in relation to your personal information

It is imperative you have control over your personal data, we would therefore like to make sure you are fully aware you have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.

  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.

  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.

  • Right to object – you have the right to object to certain types of processing such as direct marketing.

  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

  • Right to judicial review: in the event that the organisation refuses your request under rights of access, we will provide you with a reason as to why. You have the right to make a complaint to the local supervisory authority for data protection (ICO).  

  • All of the above requests will be forwarded on should there be a third party involved in the processing of your personal data.

You may request to access, receive a copy of, update, amend, delete, or limit the use of your Personal Information you have stored with us. Please contact us via this email address: dataprivacy@easygleam.com.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and Contact information

If you would like to: access, correct, amend or delete any personal information we have about you, or have any questions in relation to this privacy policy, our Data Protection representatives can be contacted directly here:

FB40 Limited
The Business Terrace
Maidstone House
King Street
Maidstone
ME15 6JQ

dataprivacy@easygleam.com